If the teacher and the student both agrees, it is possible to cancel the lesson.
In order to prevent trouble, please be sure to check with the other party before clicking cancel.
You can select the lesson you want to cancel from the list of lessons and tap “…” on the upper right corner to select cancel. After confirming that you understand the cancellation policy you can cancel the lesson by pressing the cancel button.
In addition, regarding cancellation by the student, if the lesson is cancelled within 24 to 48 hours before the lesson the cancellation fee will be half of the full price. If the lesson is canceled less than 24 hours before the lesson is scheduled to begin the student is required to pay the full payment of the lesson fee to the teacher.
In the case of cancellation by the teacher, there will be no charge to the student at all.
If the cancellation procedure will be done by the teacher, it would be greatly appreciated if you could ask the teacher to cancel the lesson without pressing the “cancel” button yourself.
If you have any questions, please do not hesitate to contact us anytime.